cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Do I need a paid account to allow invitees to join by phone?

Lively
Newcomer
Newcomer

I have a free account and have successfully invited people to join via computer but two people who only have phones don't seem to be getting the invites or my text messages with the codes on them. Do I have to have a paid account?  I got feedback one time that there are too many people trying to invite people who are using their phones so  I need a paid account, but haven't been able to find verification of this. I send text messages to them and they literally disappear.

 

1 REPLY 1

crchan123
Zoom Employee
Zoom Employee

Hi @Lively! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.