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2023-04-06 10:00 AM
Hello, I return back to my ZUMBA LIVE classes and I cancel my subscription. Do I lose my recordings? Can I retrieve them in any way?
Thank you very much!
Gaby
2023-04-11 06:11 PM
As I understand it, when you cancel your subscription you lose access to your recordings. Free accounts don't provide cloud recordings. I believe they stay in the cloud for 30-days, so if you subscribed again within that amount of time, you should be able to retrieve them.
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2023-04-12 12:48 AM
Unfortunately not. With the free Zoom plan, you can only store recordings locally (on your computer or hard drive
2023-06-05 04:56 AM
If i resubscribe to zoom pro after 30 days, will i be able to access my cloud recordings?Any chance I can retrieve them?