Do 40 minute limits apply to Pro accounts

[jaydrayer]

I'm a Pro member.  When logged into Zoom, I can see that my account is noted to be "licensed".  When rescheduling a 60 minute Zoom session in Outlook, Zoom presents me a warning message letting me know the meeting will be limited to 40 minutes.  As I understand Zoom's policy, I'm thinking there should be no 40 minute limitation on Pro customers sessions.  Any advice?

[CarlaA · Accepted solution]

Hi @jaydrayer , thank you for joining the Zoom Community!

The latest Zoom release on February 27, 2023, resolved an issue where licensed users received a 40-minute time limit on meetings with Zoom Outlook plugin. Please update Zoom to the latest version to resolve the issue. Thank you!

Carla,
Zoom Community Team

[camino]

i have same problem. Paying 37 euros /month limited at 40 minutes. No assistance available!!!!!