Subscribed to Pro but meetings limited to 40 minutes | Community
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Lancebaks
Newcomer
April 11, 2025
Question

Subscribed to Pro but meetings limited to 40 minutes

  • April 11, 2025
  • 1 reply
  • 0 views

I have recently upgraded from Basic to Pro but I am still limited to 40 minutes for meetings.

1 reply

CarlaA
Community Manager
CarlaA
Community Manager
April 11, 2025

HI @Lancebaks, thank you for posting to the Zoom Community!

 

To troubleshoot your account still showing as basic, follow the steps outlined here: Troubleshooting paid account still showing as basic.

 

Thank you!

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