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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Subscribed to Pro but meetings limited to 40 minutes

Lancebaks
Newcomer
Newcomer

‎2025-04-11 02:05 AM

I have recently upgraded from Basic to Pro but I am still limited to 40 minutes for meetings.

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2025-04-11 07:37 AM

HI @Lancebaks, thank you for posting to the Zoom Community!

 

To troubleshoot your account still showing as basic, follow the steps outlined here: Troubleshooting paid account still showing as basic.

 

Thank you!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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