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Desktop app error 124

ASISNJMSP
Newcomer
Newcomer

‎2025-04-12 01:35 PM

zoom on the web works fine. can login with no problem

 

cannot use the zoom desktop app. getting error 124.

 

how can I resolve this? Everything I read seems to be something with the token. Can this be fixed with a powershell script? If so, please provide script.

 

Please help. urgent.

 

TIA

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1 REPLY 1

jdott16
Community Champion | Employee
Community Champion | Employee

‎2025-04-15 01:32 PM

Hello,

 

I would advise verifying the steps in the following article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0069578

 

If those steps do not work the next option would be to reach out to Zoom support to assist in getting you logged back in on the desktop app.

 

Thank you,

Jake

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