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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Suddenly, Audio Echo Test Fails

DD-Nemo
Newcomer
Newcomer

‎2025-04-14 08:40 AM

I've got three Zoom rooms, all with the same hardware configurations that have been running smoothly for several months.
Recently, they will intermittently report they fail the audio echo test.
Client reports echo happens on participants end, attendees do not hear any echo.
I've restarted all hardware, and can get the echo test to pass by bringing the volume down to unreasonably low levels.
I thought I had balanced the levels correctly, but came in today to see two rooms failing the echo test over the weekend.
Are there further troubleshooting steps? Has there been a recent change in audio sensitivity?

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DD-Nemo
Newcomer
Newcomer

‎2025-04-15 03:16 PM

An update, all three rooms were consistently failing automatic and manual echo tests today.
I rolled the app version back to 6.3.5 from 6.4 and audio tests are now 'Excellent' under the exact same conditions.

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