Deleting Cloud Recording as a Basic User

[Rob-ZM20]

I used to be a Zoom Pro User but I have changed to be a Basic User as I'm not using Zoom as much as I used to. I have some recordings on the Cloud and I would like to delete them but I can't get access to the page of Recordings. It says "You have not enabled the Cloud Recorder. (200)". 

I tried terminating my account also but I wasn't able to do it. Can someone help here? Thanks! 

[Bri]

Hi there, @Rob-ZM20. If it has been over 30 days since you switched from a Paid account to a Basic account, your cloud recordings will automatically be deleted. 

If you're sure you want to permanently delete your account, you can follow the steps outlined here. 

[Ray_Harwood]

Welcome to the Zoom Community, @Rob-ZM20.

It's my understanding that when you downgrade from Licensed (Pro) to a free (Basic) account, Cloud recording is disabled AND access to any previously created Cloud Recordings is no longer possible.  As @Bri   mentioned, your Cloud recording will be automatically deleted in 30 days... I believe this is whether or not you terminate your account.