Custom Streaming Service Asking for Name & Password

[LisaCCM]

I'm trying to apply new settings to Zoom so I can livestream into my Facebook group.

I understand that I must use the Custom Streaming Service.

I've gathered the URL and 2 keys from FB.

However, on this Custom Streaming Service page, it's now asking me for Username and Password.

To which platform: Zoom or Facebook?

TIA

[huimeng118]

i have the same problem 

[cfrancois]

I'm having the same issue...any luck?

[MGSR]

Hello there.

I'm sorry for the late response and welcome to the Zoom Community! We're happy to have you here.

If you are using Chrome for your Facebook, you may need to launch Zoom from your Chrome browser. 

You may also check out this article for the prerequisites and how t o livestream meetings and webinars on Facebook.