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Chat redesign is a mess

AUser
Explorer
Explorer

How can people in a group now send you private chat messages so you can see them all at once? The new design shows a "main chat" icon, but that's not private. If I want to see what a bunch of people are sending me, now I have to open each of their icons. This doesn't work. 

3 REPLIES 3

johnCarter
Newcomer
Newcomer

Totally agree the new chat layout feels cluttered and less intuitive. Especially frustrating during fast-paced meetings when you need to catch up quickly.

There’s a similar discussion going on here too:
https://community.zoom.com/t5/Zoom-Meetings/How-to-STOP-notification-that-host-quot-is-talking-quot-...

Hopefully, Zoom takes this feedback seriously and offers a toggle for the classic view in future updates.

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

HI @AUser 

I am sorry you are frustrated by the update. I agree that you suggest a use case where the update is not a good solution for.

The engineering team is reviewing the feedback and working on additional changes.

that is all I can say at this point.

all the best

 

John