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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Change my display name

KazuT
Participant
Participant

How do I change the default name that comes up on my video when I join a meeting? Of course, I can click on the three dots and Rename, but I don't want to do this every single time I join a meeting. I went to Settings/ Profile / Edit My Profile, which launched a web page, then selected Profile, but the name listed under "Display Name" on this page is not the name that comes up on my video when I join a meeting.

1 ACCEPTED SOLUTION

KazuT
Participant
Participant

I had to have the admin of that particular meeting change my name for me. I wasn't able to do it on my end.

View solution in original post

6 REPLIES 6

stueker
Community Champion | Employee
Community Champion | Employee

Dear @KazuT ,
please follow the steps for changing your name on the web portal described in this document:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061891

 

This link will not load.

KazuT
Participant
Participant

I tried to do these steps. It was confusing because there are so many different links related to changing my name, and some of them just go to another FAQ page; but none of them help me with the issue I'm having.

 

In the web portal, it says my "display name" is [Short first name] [Full last name].

 

However, when I join a meeting, my name appears: [Full first name] [Initial of last name]. 

 

So, it would seem that the name that appears when I join a meeting is not my "display name".

 

How do I change the name that appears when I join a meeting?

KazuT
Participant
Participant

Still having this issue. I have to Rename myself every time I join a meeting. Does anyone have any solutions beyond the FAQ links above?

FreidaB52
Newcomer
Newcomer

I have the same problem - I can't change the display name.  Everything on my profile is correct.  

KazuT
Participant
Participant

I had to have the admin of that particular meeting change my name for me. I wasn't able to do it on my end.