Cannot stop blur | Community
Skip to main content
Newcomer
February 17, 2022
Question

Cannot stop blur

  • February 17, 2022
  • 2 replies
  • 12 views

I have turned off the blur in my video filters and have signed out and back in, but my background is always blurred. Is this caused by some other setting?

    2 replies

    crchan123
    Employee
    Employee
    July 6, 2022

    Hi @mckittcl! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.

    Newcomer
    November 7, 2024

    I am having this same problem!! Please help!

    MGSR
    Community Manager
    Community Manager
    November 7, 2024

    It’s a new Lenovo Yoga 9i


    Kindly go to the Lenovo Vantage app on your computer. From there you want to find the Smart Appearance topic and app. There you should find the option to unblur your camera.

     


    You can check out more information in the Lenovo Community.

    Newcomer
    January 8, 2024

    Hi, Sorry to ask but I have the same problem, I can't get the blurring to stop. How can I turn it off?

    Newcomer
    January 8, 2024

    I never got it fixed on that laptop. It was under warranty so I had to have a new laptop shipped - it was an internal camera issue. I hope yours is easier to fix then that was! 

    Newcomer
    April 26, 2024

    Did you ever got this fixed?