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Cannot share videos from iPad Photos app (but can from Mac using Photos app)

douglerner
New Member
New Member

First, I have to say, trying to reach Zoom support is a complete nightmare. The worst I have ever encountered with any company. The chat support says my account doesn't have live chat support. But I have the Pro plan which is supposed to. I tried phone support and they said my account doesn't include live phone support and to use chat support. Just going in circles. It's horrible!

 

Anyway, the problem I'm having is just this. I would like to share media - photos and videos from my Photos app - during a meeting.

 

There is no problem doing this on my Mac. But on my iPad I can't find the videos. It's not listed as one of the media types to share.

 

Is there a solution for this?

 

And if somebody from Zoom support wants to contact me about how hard it is to get support I would also appreciate that.

 

Thank you.

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