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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Cannot login email or Facebook

sorachat
Participant
Participant

Cannot login email or Facebook

disble email or Facebook 

 

Unable to sign into your account. Please try the other listed methods.

 

I cannot log into your Zoom account using this method. Contact your IT administrator for instructions. (2,025)

2 ACCEPTED SOLUTIONS

sorachat
Participant
Participant

I can’t sso log in : message contact it zoom


. Contact your IT administrator for instructions. (2,025)

View solution in original post

Bort
Zoom Employee
Zoom Employee

Hi @sorachat 

I would recommend reaching out to your internal IT team, as they would be able to provide you with more insight as to what login method they would like you to use. 

View solution in original post

4 REPLIES 4

Bort
Zoom Employee
Zoom Employee

Hi @sorachat 

Its likely that your account admin has restricted the allowed types of logins. Do you use SSO login for other services? If so, you likely have to use SSO for Zoom as well now. 

sorachat
Participant
Participant

I can’t sso log in : message contact it zoom


. Contact your IT administrator for instructions. (2,025)

Bort
Zoom Employee
Zoom Employee

Hi @sorachat 

I would recommend reaching out to your internal IT team, as they would be able to provide you with more insight as to what login method they would like you to use. 

If email (owner) cannot log in sso . Because  Don ' t  Enable Single Sign-On (SSO)