Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.
Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!
2023-03-14 01:12 PM
Please Help!!
I was not signed in on my zoom account as I just followed a link and now I cannot find the recording.
I was invited to attend a meeting and was made host so that I could do my presentation. I pressed record and a pop-up said the recording had started. I then selected to have the recording saved to my computer. After the presentation, I ended the recording and again the pop-up came saying that the recording had finished. Shortly after the meeting ended and I left the meet. The original host is asking me for the recording and I cannot find it anywhere.
I desperately need this recording. Please help
Solved! Go to Solution.
2023-03-14 01:39 PM
To locate Local Zoom Recordings...
If you find this information helpful, please click on "Accept as Solution".
If you have further questions, please reply, we're happy to help.
2023-03-14 01:39 PM
To locate Local Zoom Recordings...
If you find this information helpful, please click on "Accept as Solution".
If you have further questions, please reply, we're happy to help.
2024-01-25 06:16 PM
I am also having trouble finding my local recordings. I recorded 4 videos over an hour long zoom call and only the first recording is showing up. Every troubleshoot I've seen posted still on gives me the first recording. I am not sure what to do... these recording were very important
2024-04-07 11:58 PM
It didn't work......
This is the message that came out....
Local recordings are listed only for meetings that were recorded while using a supported version of the client. Verify that your client has been upgraded to a supported version before you start the meeting. The supported versions are:
2023-03-15 02:17 AM
Thank you so much!!
2024-04-07 11:57 PM
This is exactly what happened to me Annette5 - exactly and the solution Zoom provided DID NOT WORK.
This is what message came out.
Local recordings are listed only for meetings that were recorded while using a supported version of the client. Verify that your client has been upgraded to a supported version before you start the meeting. The supported versions are:
2024-06-05 03:46 AM
Exactly the same issue. I was a guest, the host granted me permission to record in three meetings, and now I cannot find the recordings locally. I can find my own test recordings, but not these three.
My Zoom Workplace version is 6.0.11. Very frustrating as I need to refer to these recordings during the next month quite often.