Cannot find cloud zoom room recordings via API

Community

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Our zoom room cloud recordings are showing up under Admin -> Recording Management but they do not show up under the Recordings header under "Personal" on the same account. This means I cannot use the OAuth API to call a list of meetings and download them using our TranscriptionMachine app, which has all the right permissions, but shows 0 cloud stored meetings.

I am using this package: https://github.com/ricardorodrigues-ca/zoom-recording-downloader/

How can I find these recordings via API or move them to the "personal" area where they might be seen that way?

Files attached to show what the issue is.

Zoom Room controller is iOS/iPad and the actual computer is a Windows-based machine.

Thank you.

25 KB

127 KB

71 KB

0 REPLIES 0

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!