Cannot clearly hear participants in room

[bmnorton]

Hi, I live remote from a non-profit group I belong to.  There are monthly meetings in a conference room setting.  The leader of the group is the Zoom Host, with her laptop.  I am the only one dialing into Zoom.

Except for the Host, I cannot clearly hear anyone speaking.  It is muffled, and most words are undiscernible...how can this be corrected so my meeting experience is more productive?

Thank you, Beth

[FarioConsulting]

Hi,

Could you check if the remote users' audio is garbled during a test using Zoom's built-in speaker and microphone tests under settings.
Also verify if the network connection being used by the host is wired for better performance.
FYI setting all Zoom audio settings to auto might also help in adjusting the audio processing automatically

Hope this helps!