Cannot access technical support

[gmarshman]

Is access to technical support provided with a Basic account? I'm having a technical issue and Technical support does not recognize my account. 

[storyhub]

Zoom Community IS tech support for most issues.

[MGSR]

Hello @gmarshman,

Welcome to the Zoom Community! We're glad to have you here.

You can sign in to your Zoom account and visit https://support.zoom.us/hc/en-us/articles/201362003 to view other available support options based on account type.

Thank you, and have a good day.