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Can't get on an established meeting with correct ID number

poodleluver
Newcomer
Newcomer

Until this morning, I was able to get on a zoom meeting with proper ID numbers.  However, this morning, I could not get on with either my MacBook Pro or my iPhone.  I had the correct ID number for the meeting, but kept on getting the message that the meeting number is invalid... Why

1 REPLY 1

Bort
Zoom Employee
Zoom Employee

@poodleluver 

It could be that the meeting ID was deleted or expired. Please check with the host to ensure the meeting is still active on their account. If its still listed on their Upcoming meetings list on the web portal, then it should be still active. If they cannot find it on their list of upcoming or previous meetings, then it has likely expired.