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Can't change blurred background

CJ15
Newcomer
Newcomer

‎2022-12-16 07:22 AM

I turned on the blurred background but now it won't change back.   I clicked "off" for blurred background in the Settings, but the video is still blurred.

8 REPLIES 8

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2022-12-27 01:21 PM

Hi @CJ15 , are you still having issues changing your blurred background? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes

octoberfalling
Newcomer
Newcomer
In response to Bri

‎2023-01-03 07:15 AM

I'm having the same issue. 

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0 Likes

Bri
Community Moderator | Employee
Community Moderator | Employee
In response to octoberfalling

‎2023-01-04 09:14 AM

Hi @octoberfalling , do you mind telling me what version of Zoom you're currently using? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes

Octoberfalling7
Newcomer
Newcomer
In response to Bri

‎2023-01-05 11:37 AM

Version: 5.12.9 (13190)

0 Likes

RVERDELL
Newcomer
Newcomer
In response to Bri

‎2023-01-07 09:18 PM - edited ‎2023-01-11 07:33 PM

Did you get your issue resolved?

0 Likes

KSRusse11
Newcomer
Newcomer
In response to Bri

‎2023-03-25 05:58 AM

Did anyone manage to fix. this? It's driving me nuts. I've reinstalled. I don't have this issue in other software.

Thanks,


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octoberfalling
Newcomer
Newcomer

‎2023-01-18 11:46 AM

I still have the issue.

0 Likes

LauraP2
Newcomer
Newcomer

‎2023-07-06 07:19 AM

I am having the same issue - can not turn off blur on my new lenovo pc

 

0 Likes