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Can't change blurred background

CJ15
Newcomer
Newcomer

I turned on the blurred background but now it won't change back.   I clicked "off" for blurred background in the Settings, but the video is still blurred.

8 REPLIES 8

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @CJ15 , are you still having issues changing your blurred background? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

I'm having the same issue. 

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @octoberfalling , do you mind telling me what version of Zoom you're currently using? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

Version: 5.12.9 (13190)

Did you get your issue resolved?

Did anyone manage to fix. this? It's driving me nuts. I've reinstalled. I don't have this issue in other software.

Thanks,


octoberfalling
Newcomer
Newcomer

I still have the issue.

LauraP2
Newcomer
Newcomer

I am having the same issue - can not turn off blur on my new lenovo pc