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Can't Install Update

ncdf
Newcomer
Newcomer

‎2023-08-21 12:40 PM

Says I cannot start a meeting without installing an update. Then when I try to install it says "Error 10004". I can't figure out the issue. Please help!

Topics:
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2 REPLIES 2

RGA
Newcomer
Newcomer

‎2023-08-21 01:40 PM

I am having the exact same issue,   cannot update, cannot delete to re-install.  Using a MacBook Pro.  hope we get some help.

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-29 01:34 PM

Hello! 

 

I'm sorry to hear you're both facing this issue with starting a meeting due to the "Error 10004." I totally get how frustrating that can be. To tackle this, I recommend following the steps outlined in this article: Zoom error code 10004. It should guide you through resolving this error.

 

Keep me updated! 

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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