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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Error code "10004" when I try to download an update. What do I do next?

Magrips
Newcomer
Newcomer

‎2023-08-12 09:49 AM - last edited on ‎2023-08-14 01:42 PM by Community Moderator | Employee

Can't upload an Update, Get error message "10004". What Do I do. now?

 

 

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-29 01:38 PM

Hi @Magrips thank you for posting for the first time and welcome to the Zoom Community!

 

I'm sorry to hear you're facing this issue with thr "Error 10004." I totally get how frustrating that can be. To tackle this, I recommend following the steps outlined in this article: Zoom error code 10004. It should guide you through resolving this error.

 

Let me know how it goes!
Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
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