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Can't Install Update

ncdf
Newcomer
Newcomer

Says I cannot start a meeting without installing an update. Then when I try to install it says "Error 10004". I can't figure out the issue. Please help!

2 REPLIES 2

RGA
Newcomer
Newcomer

I am having the exact same issue,   cannot update, cannot delete to re-install.  Using a MacBook Pro.  hope we get some help.

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hello! 

 

I'm sorry to hear you're both facing this issue with starting a meeting due to the "Error 10004." I totally get how frustrating that can be. To tackle this, I recommend following the steps outlined in this article: Zoom error code 10004. It should guide you through resolving this error.

 

Keep me updated! 

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
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