cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Can not find recording

AshleyZ91
Newcomer
Newcomer

I scheduled a meeting and chose the automatically record option before starting it. I ended the meeting and I can not find the meeting anywhere. Can someone help please. I looked under the recordings tab and there is nothing there.

1 REPLY 1

J-Zoom-ATL
Zoom Employee
Zoom Employee

@AshleyZ91 It may not show if you weren't logged in. The best thing to do is to login to the desktop client and click the Avatar/profile picture in the top right hand corner. 

From here, click on "Settings" and then "Recording". If this was a local recording you will be able to see it in the location shown at the top. You can open this folder directly from here. 

If this was a cloud recording, try logging into your Zoom account in the web portal and then check your "Recordings" Tab. 

If you weren't signed in as the host, and you had it set to automatically record locally, the recording wouldn't have started because it couldn't verify who the host was. 

If this answer helped solve your question/issue, please hit the "Accept as Solution" button below.