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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Can I retrieve a lost registration list?

JaniceICY
Newcomer
Newcomer

I changed a meeting (which had 25 registrants) to a re-occurring meeting and lost this said registrant list.  I did not download the list nor enabled an email to be sent when participants registered.  Is there any way to retrieve this "lost" registrant list?

9 REPLIES 9

Change the meeting back to the schedule that it used to be, and there is a good chance that it will reconnect to the registration data. I've changed a 1-year recurring meeting to a "No Fixed Time", lost the previous registrations, changed it back to a weekly recurring meeting, and the registration data was there again.

Hope it works for you, too.

 

 

Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen


I have had the same problem only I cannot revert it as the date was in the past - and I have no way of contacting the people who had registered, any other ideas, i am really panicking

 

Did you have it solve finally?

Andrea7
Newcomer
Newcomer

did it work for you?

marcustzy
Newcomer
Newcomer

I have the same problem....oh gosh.... anyone has the solution? I changed my previous meeting to a recurring meeting and the registration list of 150 people vanished! HELP......

marcustzy
Newcomer
Newcomer

I have the same problem, did you find the solution, hope you did and can share with me..... am worried now

UJFin
Newcomer
Newcomer

same issue here , its very disappointing 

Goprometric
Newcomer
Newcomer

I have the same problem, did you find the solution, hope you did and can share with me..... am worried now. 

I gave up and learned an expensive lesson