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TL2022
Newcomer
Newcomer

‎2022-01-08 10:16 AM

Hello

The last 3 times I had a meeting with a client, the client could not see me on Zoom (but I could see him). I don't know why, because my camera seemed activated (light) and when I had planned the meeting I had clicked both times on camera for the client and for me. Could anyone pls help me? Thanks!

Best regards

TL2022

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-01-19 08:55 AM

Hey @TL2022, check out the KB we have on Troubleshooting Zoom video, after troubleshooting let me know if participants are able to see you! 🙂

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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