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Zoom AI Companion
ā2023-08-13
12:55 PM
- last edited on
ā2023-08-14
01:46 PM
by
RN
Hi my zoom video camera suddenly stopped working on my HP laptop
All permissions for camera app on laptop are set including for zoom
When I test the camera on my apps settings for laptop it works but not on zoom.
Have uninstalled and reinstalled Zoom desktop app. I've googled and run out of options.
Would appreciate any direction on fixing this. Many thanks
ā2023-08-15 01:05 PM - edited ā2023-08-15 01:23 PM
My colleague is having the same issue. But with a desktop and an external Logi 1080 camera. Works in the testing and when the call starts, it shows the working and "On air" light, But no video, and the cam button is NOT grayed out with the line through it. So it looks to be working but again no video sent. This is on the web version. And confirmed that all security permissions are set correctally.