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Camera on but not working

ali43
Newcomer
Newcomer

‎2024-04-19 08:35 AM

Just spent an entire day with no outgoing camera.  The camera shows on and off and the camera light comes on when camera is set to 'on' but just shows a dark screen with a camera logo with a line through it.  (I updated zoom today and use McAfee antivirus.)  Everything else worked fine.  I have not used zoom for a considerable time. The camera worked on other apps. Zoom was activated via web browser. 

(I have noticed that when I log in to zoom it is picking up a photo from my facebook account even although I have not logged in through fbk  - is this related or a red herring?) 

 

Can anyone help?  Thankyou. 

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