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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Camera on but not working

ali43
Newcomer
Newcomer

‎2024-04-19 08:35 AM

Just spent an entire day with no outgoing camera.  The camera shows on and off and the camera light comes on when camera is set to 'on' but just shows a dark screen with a camera logo with a line through it.  (I updated zoom today and use McAfee antivirus.)  Everything else worked fine.  I have not used zoom for a considerable time. The camera worked on other apps. Zoom was activated via web browser. 

(I have noticed that when I log in to zoom it is picking up a photo from my facebook account even although I have not logged in through fbk  - is this related or a red herring?) 

 

Can anyone help?  Thankyou. 

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