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Camera cannot use on Zoom meeting

helpdeskbali
Newcomer
Newcomer

Hi , I want to ask about the camera in Zoom that cannot be used; the camera is on, but the Zoom display is blank and does not show any image. What should I do? Is there a bug in the system? The application has also been updated to the latest version. I am very confused because I have to interview a candidate, but the camera cannot be used.

1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

Check to be sure the camera has been selected:

storyhub_0-1732959764438.pngstoryhub_1-1732959888563.png