cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Best Practices for configuring Trustee/HOA meeting

wlbZoom
Newcomer
Newcomer

Is there a way to get some webinar-like results using the most economical meeting plan?

 

We are an HOA association and we are contemplating using Zoom Meetings for our Trustee meetings in a way that the residents can observe and remain muted.

 

Ideally, I would like two invitation links… one that forces muting for the residents and one for the Trustees that does not.   However, it looks like a meeting can be setup in a way that everyone or noone get the extra permission-to-unmute question popup upon entering the meeting.  Am I interpreting that correctly?     

 

 I would like that the Trustee host doesn't have to specifically unmute the other trustees.    I would also like that the audience members joining the meetings do not distract from the meeting. 

 

Oh, and the Trustees will sometimes be in a conference room.  We can dedicate one laptop to the "room".   

 

p.s. newbie… have only used Zoom as an attendee.

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @wlbZoom –


I see your post from 2/22/22 has gone unanswered – this is the first time I’ve noticed it, and happy I found you!

 

I’m president of my homeowners association here in Arizona. For many HOAs, getting anyone to attend is hard enough that “crowd control” isn’t a big issue. We do have between zero and 10 non-board members in attendance, and never have had an issue, with 5 board members, a community manager, and occasionally a vendor or committee member also in attendance. 

Not all HOAs are so orderly at their meetings – and as you are certainly aware, some can get downright out of hand. Back to your question: a Zoom Webinar license is $79/month, but can’t be purchased separately – you must have a Zoom Pro license for Meetings at about $15/monthly. If you have a large association, and might be able to use the  Webinar feature for other events like training, committee meetings, etc., it might be with your while.

 

I’m also a member of National Association of Parliamentarians, and from that perspective and from my Zoom event production and facilitation experience, I actually recommend that a large association not self-host their own meetings. Having an independent facilitator manage the attendees, participant/panelists, and screen sharing helps your board treat everyone fairly. Many states (including my Arizona) have statutes that require homeowners be permitted to speak at certain times. A third party controlling this access lends transparency to your proceedings. I’ve done this on a limited basis for around $100/hour – I  know people that do this a lot who charge a lot more, consequently most HOAs decide just to do it themselves – until they have an issue, when they often decide they need a parliamentarian, an attorney, and a Zoom professional facilitator on board. 😎

There are ways to control who can unmute and speak in a regular meeting – it’s slightly more complicated than i can go into here, but if it interests you, I can help you a bit. 

Please respond if you are still interested. 


Ray -- check out the GoodClix website or the Z-SPAN website.