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Auto Record set up for meeting but used web browser

Slammer
Newcomer
Newcomer

‎2022-10-19 09:02 AM - last edited on ‎2023-08-02 09:33 AM by Community Moderator | Employee

I have a problem.

I set up a meeting and chose auto-record to a local device.  on the day of the meeting, the Zoom Application on my laptop did not work and end up using the web browser instead.  I would like to know will the auto record still works or not.  or does it only work through the Zoom application?  If it does work still via the browser where does the recording get saved if auto-record is set to save on the local machine?

 

Many thanks

 

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Bort
Zoom Employee
Zoom Employee

‎2022-10-19 09:07 AM

Hi @Slammer 

Local recordings can only be done with the desktop client, as it has the extra permissions and functionality to save the file locally to your device and convert the raw video data into a usable video file. The web client (web browser version of Zoom meetings) does not have these same permissions and functionalities. 

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

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