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Audio transcript Unable to transcribe

TheresaS
Newcomer
Newcomer

I think I have followed everything to record my Zoom Meetings to the cloud, but none of my recordings are able to be transcribed. They are all indicating "Audio Recording - Unable to transcribe".

Does anyone have a solution to this?

5 REPLIES 5

Debbiepotts
Newcomer
Newcomer

That is what I am looking for.  Did you find a solution?

 

No Sorry.  When I was trying it out prior to having 'real' meetings, it wouldn't work. But then yesterday when I had actual meetings and saved them to the cloud, for some reason it worked. So sorry, Iam absolutely no help to you 😞

jjfleet
Newcomer
Newcomer

i have the same issue... all of my other recordings were able to transcribe and for some reason one did not.  Is there a way to 'restart' the transcribe process from the audio recording of it?

 

matcha
Newcomer
Newcomer

same issue with "unable to transcribe" a recorded meeting

MGSR
Community Moderator | Employee
Community Moderator | Employee

Welcome to the Zoom Community, @matcha! Kindly go to your browser profile and check if the feature is enabled to generate audio transcripts for cloud recording.

 

Screenshot 2025-01-31 at 12.57.27 AM.png


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?