Transcribe function locked by admin

[dprimeaux]

Several weeks ago I checked the box to create audio transcript for my meeting recordings and it's been working great until today when my meeting/recording did not transcribe.  I have the video and audio files but no transcript files.  I looked in settings and found that the check-box was not checked and the ability to check it was locked by admin.  How did this box become unchecked and why do I no longer have the ability to check it?  Is there a way to get my transcript (from the existing recording)  if the create audio transcript function is enabled?  Thank you!

[stueker · Accepted solution]

Dear @dprimeaux ,
your admin seems to have disabled the setting for you, and locked it so that you cannot change it.

You would need to discuss this with your admin.

[MGSR]

Hi @dprimeaux! I wanted to let you know that I’ve marked @stueker's response as the accepted solution, as I believe it answers your question. If you have any more questions or need further clarification, feel free to ask.