Audio not working

[Lovie]

Hello!  Can someone please help me?  My zoom audio (both speakers and microphones) not working.  I know it is not a problem with the laptop since audio of other apps work fine.  

Thank you!

[RyannJulie]

having the same issue. It even does it in the test audio. All other apps om computer work. Built in Real tek speakers on ZenBook .

[RMGallagher]

Having the same issue. Our computers with external speaker work fine. Mainly the laptops with built in speakers have the issue. 

[sachinzoom]

Hello,

Please try these troubleshooting tips to fix the issues:

https://support.zoom.us/hc/en-us/articles/7302459648397-Troubleshooting-audio-issues

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.