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Audio not working

Lovie
Newcomer
Newcomer

‎2023-02-05 02:21 AM

Hello!  Can someone please help me?  My zoom audio (both speakers and microphones) not working.  I know it is not a problem with the laptop since audio of other apps work fine.  

 

Thank you!

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3 REPLIES 3

RyannJulie
Newcomer
Newcomer

‎2023-02-05 10:43 AM

having the same issue. It even does it in the test audio. All other apps om computer work. Built in Real tek speakers on ZenBook .

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RMGallagher
Newcomer
Newcomer
In response to RyannJulie

‎2023-02-05 11:52 AM

Having the same issue. Our computers with external speaker work fine. Mainly the laptops with built in speakers have the issue. 

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sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-02-05 02:58 PM

Hello,

 

Please try these troubleshooting tips to fix the issues:

https://support.zoom.us/hc/en-us/articles/7302459648397-Troubleshooting-audio-issues

 

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

 

 

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