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Am not able to download audio or video recordings suddenly.

raincity
Explorer
Explorer

I had to enable sharing because my teaching platform limited file size to the point I couldn't upload them.  As a temporary solution until I change platforms, I somehow enabled sharing so people could view only. However, as the owner and admin, I'm  now not able to download them. 

 

I taught a class today and wanted to download it to my computer so I can upload it to a new teaching platform, but there is no option to do so in recordings.  Help?

1 REPLY 1

nelliewhisnan
Newcomer
Newcomer

It sounds like the issue you're experiencing might be related to the sharing settings you've enabled, which could be restricting your ability to download your own content. To resolve this, first, double-check your platform's sharing settings to ensure you still have full access as the owner. If that doesn’t help, you might consider using third-party apps like SnapTube or TubeMate. These tools are particularly useful for downloading audio and video files directly to your device, which might be a handy workaround while you sort out your platform's limitations.