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Alternative Host

psuresh2501
Newcomer
Newcomer

Hey Guys, 

 

I am unable to see the option "Alternative Hosts" . Is there any setting th

psuresh2501_0-1633699931121.png

 

7 REPLIES 7

Bort
Community Champion | Employee
Community Champion | Employee

Are there other users on your same account? Alt-hosts can only be others on your same account, so if you are the only users in your account, it will not be available. 

Yes there are many under the same account. But still can't see that option.

 

Bort
Community Champion | Employee
Community Champion | Employee

Are you and at least one other user on the account licensed? 

no, we are under basic plan.

Bort
Community Champion | Employee
Community Champion | Employee

Unfortunately, the prerequisites to use alt-host say both users must be licensed users on the same account. 

hmmm thanks so much...

 

Hi there

I seem to be having the same issues with assigning an alt-host.  We are on the same account and it is a paid account. However, the option to assign an alt-host does not appear under the "advanced options" when scheduling a meeting.

Are you perhaps able to assist with this, please?

Many thanks