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After downloading latest software update

Presmaestro
Newcomer
Newcomer

‎2021-09-20 07:59 AM

I’ve just updated my Zoom software on my iMac. But when I sent an invite for a call this afternoon- my Mac kept saying “Connecting “ and then didn’t. 

At one stage it did connect - but picture and no sound! 

I tried again with another recipient, and all worked fine. 

 

It seems a bit hit and miss- and I’ve got 2 very important trainings to run on Thursday and Friday, so I need it working 100%. 

any tips or hints to make sure everything is working properly? 

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2021-09-23 02:18 PM

Hello @Presmaestro 👋 I would suggest running a test meeting with yourself to ensure all is well for your trainings. The steps are outlined here. Let me know if this helps, and good luck! 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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