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2024-08-14 12:42 PM
Hello All,
I am trying to change our teams video settings so that the ones who need to are recording at HD. I found the article that shows me where to go and the options I should have. I am not finding these options. I have the most recent version of Zoom.
This is the information I found: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060612
Any help would be appreciated I am becoming very frustrated.
Thanks. Aimee
Solved! Go to Solution.
2024-08-14 09:05 PM
Yes, the same setting is in the Webinar settings.
2024-08-14 01:25 PM
@AimeeGPA - I think you had the wrong article. The recording will be at the resolution of the meeting video, so if you go into Account Settings -> Meeting -> In Meeting (Advanced) there is an option to turn on HD video there for the group so they are also recording in HD.
2024-08-14 01:40 PM - edited 2024-08-14 01:43 PM
Thanks!
Now is this something you can also set for webinars?
Thanks again Colegs!
2024-08-14 09:05 PM
Yes, the same setting is in the Webinar settings.
2024-08-15 05:34 AM
Thanks!