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Add a video background on mac laptop

markc2567890
Newcomer
Newcomer

After i update my zoom on my mac laptop, i can't add video background as befour i could the button is not there i can add pic for background that working ok, i am using a green sceen but can't add any video i went to settings and made sure that button on the site is turned on but still can't add anyvideo, i tryed it on my desktop mac and that is working i don't kno what to do

 

8 REPLIES 8

DeniseLahat
Community Champion | Customer
Community Champion | Customer

See attached screenshot.  can you share a picture as to what you see?

Denise Lahat
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Need more help? Hire a ZoomPro - https://zoompros.guru
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markc2567890
Newcomer
Newcomer

thanks for that but i dont have a button for add video for the background

DeniseLahat
Community Champion | Customer
Community Champion | Customer

then you have not enabled it in your settings.  See attached.

If this was helpful pls mark "accept as solution"

Denise Lahat
_____________________________
Need more help? Hire a ZoomPro - https://zoompros.guru
and join our FB group https://www.facebook.com/groups/zoomeventpros

Actually I have the same thing, it doesn't add video backrgrounds, so why? perhaps they blocked the video backgrounds? I tried everything , even copying the video and adding at the search bar.

markc2567890
Newcomer
Newcomer

thanks for that but this is all i have, i don't have any other buttons that i can turn on 

Thank you for the response but can you be a little more clear I just don't understand

I have the same question...how to add videos.  The reference to the screen shots show nothing useful.

To be honest I think they took away the feature unless you pay for it