cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

Access to video recordings for multiple user accounts

anzagoodbar
Newcomer
Newcomer

Hi!

I work at a company where we have multiple users with their own login credentials. We all record our calls/meetings/events however we can't share our library of recordings. They are limited to our individual accounts. 

Is there a way for us all to view and access the entire company's recorded content?

2 ACCEPTED SOLUTIONS

bstrelko
Community Champion | Customer
Community Champion | Customer

In User Management -> Roles, you can scope a specific limited admin role where the only elevated privilege is access to view recordings account-wide (or group-wide, if you wish to further scope/restrict).

For a 'Recording Management' type role, you could use the following settings:

bstrelko_0-1704986317026.png

For view-only, you would only need to tick the second option.

 

From there, just assign all users who require access to this role.

View solution in original post

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 There are marketplace integrations that will automatically transfer your cloud recordings from Zoom to a central storage location.

Dropbox is one such example.

 

Perhaps this would work?

 

Regards

View solution in original post

4 REPLIES 4

bstrelko
Community Champion | Customer
Community Champion | Customer

In User Management -> Roles, you can scope a specific limited admin role where the only elevated privilege is access to view recordings account-wide (or group-wide, if you wish to further scope/restrict).

For a 'Recording Management' type role, you could use the following settings:

bstrelko_0-1704986317026.png

For view-only, you would only need to tick the second option.

 

From there, just assign all users who require access to this role.

bstrelko
Community Champion | Customer
Community Champion | Customer

For sure, for sure.

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 There are marketplace integrations that will automatically transfer your cloud recordings from Zoom to a central storage location.

Dropbox is one such example.

 

Perhaps this would work?

 

Regards

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @anzagoodbar, please check out the solutions provided by @bstrelko and @Frank_TB. Please let us know if you have any additional questions! 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?