cancel
Showing results for 
Search instead for 
Did you mean: 

Randomly be disconnected from my personal calls

anhdaisy
Newcomer
Newcomer

For the past two weeks, my devices (Macbook Air M1) have been disconnected randomly during our calls and then reconnected after a few seconds which remove all the screen sharing.

It says poor internet connection but actually it's not since we checked carefully already.

- Internet: stable, strong signal, checked with the internet provider and also multiple apps.

- Devices: two different Macbooks - two different accounts - both are Pro users

Anyone knows the root cause and solution?

0 REPLIES 0