cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Randomly be disconnected from my personal calls

anhdaisy
Newcomer
Newcomer

‎2025-09-24 08:37 AM

For the past two weeks, my devices (Macbook Air M1) have been disconnected randomly during our calls and then reconnected after a few seconds which remove all the screen sharing.

It says poor internet connection but actually it's not since we checked carefully already.

- Internet: stable, strong signal, checked with the internet provider and also multiple apps.

- Devices: two different Macbooks - two different accounts - both are Pro users

Anyone knows the root cause and solution?

Topics:
0 Likes
0 REPLIES 0