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Access Meeting Call Length

CWright121
Explorer
Explorer

I had an appointment with a doctor via a Zoom link provided. Before the meeting I redownloaded the app but don't believe I logged back into my account and just pressed Join.

 

There have been some billing concerns, and I was wanting to show we do not meet the length that was charged.

 

The doctor has the same meeting ID every time and I know what time my appointment was so can pinpoint that.

 

Any help would be appreciated.

 

Thank you,

1 ACCEPTED SOLUTION

aileenfelix
Zoom Employee
Zoom Employee

Hi CWright121 - as a regular participant of the meeting, you don't have direct access to detailed meeting logs that include the exact duration of your participation. Only the meeting host has access to this information through the Zoom admin portal. If your meeting was recorded, you can ask him for a copy of the recording so you'd see how long the meeting ran. 

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1 REPLY 1

aileenfelix
Zoom Employee
Zoom Employee

Hi CWright121 - as a regular participant of the meeting, you don't have direct access to detailed meeting logs that include the exact duration of your participation. Only the meeting host has access to this information through the Zoom admin portal. If your meeting was recorded, you can ask him for a copy of the recording so you'd see how long the meeting ran.