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Ability to download recorded session without main host availible

korsanya87
Newcomer
Newcomer

‎2021-09-28 11:20 AM

Hello! We recorded the session, We would like to download this session. The challenge is that the main host is not available. The host assigned an alternative host before his leave.  Alternative host do not see an option to download. Do we have any options to download it without main host? Our IT support says that it is not possible. Would like to hear if somebody knows. Thank you very much in advance.

 

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Bort
Zoom Employee
Zoom Employee

‎2021-09-28 11:33 AM

By default, only the host can access and download the cloud recording. If they configured their email notification settings, the alt-host may get a copy of the email saying the cloud recording is ready, with links to access that. 

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