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20% of the time I'm on a Zoom call the voice of other people in the call is garbled

RegenQueen
Newcomer
Newcomer

20% of the time I'm on a Zoom call the voice of other people in the call is garbled. I am the only person who has this problem on the call. When I use transcription apps such as Otter.ai it also cannot pick up the voice and is not able to transcribe properly when this occurs. Other times it works fine. My upload and download speeds are extremely high, so why is this happening? I'm on the latest version of Zoom using an android laptop.

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