由于主持人账户限制的缘故，无法加入会议。（错误代码：13215）

[xinchengkun]

我的中国网友在加入zoom时收到了这个提示。请问该如何处理？

[MGSR · Accepted solution]

Hello @xinchengkun,

Welcome to the Zoom Community! We're glad to have you here.

You may check out @VA's answer in this post.

Have a good day.

[MGSR]

Hi @xinchengkun!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

[MGSR]

Hi @xinchengkun!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!

[ZhuChi]

Hello, I have the same issue. I already bought a paid account, but users in China still cannot enter the meetings I host. Please help fixing this problem, or tell me how to refund.