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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Login problem

KYChoi
Newcomer
Newcomer

‎2025-03-18 06:58 PM

Hey! I’m writing here because I have a question about logging into Zoom meetings.

When I tried to join a Zoom meeting using a non-logged-in account, I got Zoom error code 13215 and couldn’t join the meeting. However, when I tried again with a logged-in account, I was able to join without any issues.

I had set the meeting to allow non-logged-in participants before starting the room, but for some reason, the non-logged-in account still couldn’t join.

Does anyone know why this might have happened or what possible reasons could cause this? I’d really appreciate your help!

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