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Email missmatch between login and calendar

Pamc522
Newcomer
Newcomer

I sign in using my gmail account however in my account -> Settings-> Main & Calendar: it s showing an old email I no longer have access too. This prevents any invites I get in gmail from showing up within Zoom. I have tried removing/updating this within Zoom but it keeps returning. Any ideas?

2 REPLIES 2

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Pamc522,

Welcome to the Zoom Community! We're glad to have you here!

To fix issues with an old email address persisting in Zoom and Gmail invites not syncing:

  1. Go to the Zoom Web Portal, click Profile, then Configure Calendar and Contacts Service.
  2. Delete the integration marked "In use."
  3. Sign out of all Google accounts.
  4. Sign in only with your preferred Gmail account and reintegrate Zoom.
  5. Test by sending a meeting invite

Let us know if this helps or if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Pamc522!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?