Zoom Events Preregistration Emails

[dfbriles]

I have an issue with preregistration emails from Zoom Events. The Join and View Event links that are available to be added to the preregistration email are not working. Instead of using the join link for the preregistered attendee, they are pointing generically to https://zoom.us/. 

I see nothing anywhere in the settings where I can edit this. I also can't find any articles that cover this situation. Thoughts?

[dfbriles · Accepted solution]

This seemed to have been caused by a participant joining the session during a test prior to the preregistration emails being generated.