Gathering and displaying Events

[matender]

Hi,

I seem unable to find this feature, so I will assume I'm blind or it does not exist.

I'd like to gather and display collected data from the Events that happens during a call within Contact Center. Specifically what IVR menu options a caller selects while in the flow.

I know I can see this on each engagement individually, but I do not see a option to look at this data on several engagements throughout a timeframe.

Does this option exists, and if it does not, are there any ways to work around this?

[ryok]

I am sorry I do not have an answer to your question.
However, I would like to know about the 'each engagement' part you write about. How can I collect those events?